Frequently Asked Questions

Are you currently recruiting volunteers?

What onboarding requirements do volunteers need to complete?

After completing the application and interview process, all accepted volunteers are required to complete a medical clearance with Occupational Health, an online background check, confidentiality and commitment forms, an in-person volunteer orientation, and a role-specific training prior to the start of service.

Pet Visitation volunteers are required to submit proof of active therapy dog team registration and the therapy animal’s current health records, (specifically documenting rabies and DHLPP vaccinations). Heartworm preventative and parasite control should be up to date and on schedule.

Which volunteer assignments allow for patient interaction?

Can I just volunteer to help with special events?

How old do you have to be a volunteer?

Can I volunteer with a group?

Can I shadow a physician?

What training is required for new volunteers?

All new volunteers attend an in-person group orientation which focuses on professionalism, office procedures, hospital policies, safety, infection control, confidentiality and boundaries, patient experience, and hospital (wayfinding) orientation. Each volunteer later completes an additional program-specific training with their direct supervisors based on their volunteer assignment. Once training is complete, volunteers will assume the duties of their official volunteer assignment while utilizing the knowledge and skills attained during orientation.

Can I volunteer for one day or one week only?

How else can someone support the hospital?

Please do not hesitate to contact the Volunteer Services team at with any additional questions you may have. Thank you!