Frequently Asked Questions
Español
How do I join the portal?
Do I need a different portal account for each of my children?
Can my partner and I share one account?
Can I use the portal on my phone or mobile device?
How do I reset my password?
Can I use the portal from a web browser?
Are messages in the portal part of the permanent medical record?
Contact Us
For health-related questions please contact your care team directly.
If you have a question about MyChildrensPortal that is not answered below or any technical questions, support is available 24/7 at 1-877-621-8014.