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At Children’s National Hospital, we’re committed to providing safe, quality healthcare for every patient at every visit. When it comes to quality and safety, the work never stops. We are dedicated to pushing one another to continuously improve, to tackle the most difficult challenges, and to share our learning with others.

Here are some examples of how we continually improve the environment for our patients and their families.

Cutting Down on Unintended Extubations in the NICU

Encouraging Families to Activate the Rapid Response Team (RRT)

Improving the Surgery Verification Process

Optimizing Conditional Discharge Orders

Reducing Vancomycin Use in the Neonatal Intensive Care Unit (NICU)

Reporting Concerns

Do you have concerns related to your child's care, your overall experience or safety practices at the hospital? If so, please contact:

  • Your child’s care team (staff in the unit or clinic such as doctors, nurses and social workers may be able to help) or
  • The Ombudsman Team at 202-476-2064