Our Vendor Program

Children’s National Hospital believes that acting ethically and responsibly is not only the right thing to do for our patients, but also the right thing to do for our business. We expect integrity – of our board members, leadership, providers, employees and our vendors – in all we do. We have a Code of Conduct for our employees and board members that describe the policies, procedures and principles that we all must follow.

Employees, volunteers, contractors and vendors have the opportunity to report compliance concerns to the Compliance Department via email, by phone at 202-471-4860, or via our Compliance Hotline, TEL-A-BEAR at 844-835-2232.

The Children’s National Supply Chain Department is responsible for procurement, contracting and distribution of all supplies, equipment and services. It is the goal of Supply Chain to provide value-added, safe, competitively-priced products and services to help meet the clinical needs of the patients that we serve. Children’s National requires that purchase of all supplies, equipment and services is achieved through competitive bidding and follows our contract management processes. We strive for a mutually beneficial partnership with our vendors and expect all vendors to be compliant with our vendor guidelines, protocols and code of conduct.

Read more about our supply chain vendor guidelines.

The Children’s National Real Estate Division includes the Engineering, Construction, Space Planning and Real Estate Departments. Through these various departments, the Real Estate Division is responsible for planning, building and maintaining the Sheikh Zayed Campus and offsite locations. Children’s National expects all contractors to comply with and enforce the Safety Standards included in the Contractor Safety and Project Manual. It is the responsibility of every individual contractor to ensure they read, understand and follow the safety standards as a condition of employment on every Children’s National assignment/project. These safety standards are a contract document and will be strictly enforced. All contractor employees, sub-tier contractor employees, vendors, etc., are required to attend Contractor Safety Training and take the Annual Contractor Safety Quiz in order to perform work at Children’s National.

Children’s National and our contractors partner to comply with “best practice” in the pediatric health care industry as well as all applicable statutes, laws, codes, ordinances, rules and regulations currently in effect. Children's National operates in accordance with all codes and regulations associated with the National Fire Protection Association (NFPA), the Joint Commission (TJC), FGI Guidelines for Design and Construction of Hospitals, Department of Health (DOH) and other Authorities Having Jurisdiction (AHJ).

All real estate contract and badging questions should be directed to Nicole Ross.

Our Vendor Code of Conduct sets forth the principles and standards by which all vendors are expected to conduct themselves when providing equipment, goods and services to Children’s National. The Vendor Code of Conduct incorporates the principles of lawful and ethical conduct that Children's National expects of its vendors and any of their subcontractors (collectively, “vendors”). Children's National Hospital expects its vendors to have their own code of conduct that addresses business conduct and practices and to maintain a hotline or other mechanism for vendor employees to report any allegations of misconduct on the part of the vendor or Children’s National Hospital.

Read the Vendor Code of Conduct.