Practice Administrators Group
The Practice Administrators Group (PAG) brings together pediatric practice managers, office administrators and operational leaders from across the Washington, D.C., metropolitan region to share solutions, strengthen practice operations and stay informed about important updates affecting community pediatric care.
What are the goals of the Practice Administrators Group?
Information sharing and collaboration among healthcare practice administrators are the cornerstones of PAG. Hosted by Children’s National Hospital, PAG serves as a forum where administrators can learn from peers, access subject-matter experts and discuss practical strategies for improving workflow, staffing, billing, access and the patient-family experience.
PAG sessions feature timely presentations on topics such as:
- Regulatory and payer updates
- Operational best practices
- Technology and electronic health record (EHR) optimization
- Revenue cycle, coding and billing
- Practice management challenges and innovations
- Children’s National specialty care updates and referral processes
When does the Practice Administrators Group meet?
PAG offers monthly virtual Coffee & Conversation meetings for open discussion, practical problem-solving and real-time updates. Coffee & Conversation is held at 8 a.m. on the last Tuesday of each month. Sign up to attend via our form below.
In addition, we host annual in-person meetings featuring guest speakers, hands-on learning opportunities and roundtable discussions where administrators can share real-world insights and best practices. These sessions are open to administrators from both independent practices and larger pediatric groups.
How do I join the Practice Administrators Group?
If you are interested in joining the PAG or joining us for Coffee & Conversation, please complete our interest form.
What are the Practice Administrators Group participation guidelines?
To maintain a productive, compliant and collaborative environment, all participants are asked to follow these guidelines:
Refrain from Discussing Finances
Do not discuss or share costs, pricing, reimbursement rates or any financial information related to your practice or Children’s National.
Avoid Competition/Coordination
Avoid conversations that could be interpreted as competitive, anti-trust, or financially coordinated activity between practices.
Maintain Confidentiality
Respect confidentiality — do not share protected practice details, personnel issues or patient information.
Remain Professional
Engage professionally and focus discussions on best practices, operations, workflow improvements, patient experience and administrative challenges.
Respect Your Peers
Allow all voices to be heard — practice respectful dialogue and avoid dominating the conversation.
Learn and Network
Use PAG as a learning and networking forum, not for marketing products, services or soliciting business.