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CNPA Patient Portal

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Set-up Instructions

If you already have a MyChildrensPortal account for Children’s National specialty clinics, no action is needed. Your account will automatically include Children’s National primary care starting June 12.
Patient families who do not already have MyChildrensPortal can request access in person at your next primary care appointment.

Some families may receive an email invitation from your care team to register for MyChildrensPortal. This email will come from Children’s National Hospital with a subject line titled “Children's National Hospital Invites you to join MyChildrensNationalPortal.”

What is MyChildrensPortal?

Why is appointment availability limited during this transition?

Why are phone wait times longer than normal?

What if I need to access old medical records in the future?

Can I use the portal for emergencies?

Is there a charge for the portal?

Can multiple parents or caregivers share one account?

Will I be able to add multiple children to my account?

Can patients have a separate account from their parents or caregivers?


Still have a question about the MyChildrensPortal? Contact the following:

For health-related questions, please contact your CNPA location directly.
For all technical questions, portal support is available 24/7 at 1-877-621-8014.