Patient Portals

Patient health information can be managed in MyChildrensPortal when the patient is seeing a Children's National physician for specialty or emergency care. You can also download the patient portal app, MyChildrensPortal, available for iPhone and Android users.

MyChildrensPortal

How to Register for MyChildrensPortal

If the patient is under 13: 

• To protect patient privacy, call 866-355-0385 and select Option 1 to request an invitation be sent to your private email.

If the patient is 13-17: 

• To protect patient privacy, call 866-355-0385 and select Option 1 to request an invitation be sent to your private email.
• You can also contact the department your child was seen in and request a portal invite.

If the patient is 18 and over: 

• Self-enroll here.
  • You will need the patient's medical record number (MRN) to create an account.
  • You can get the patient's MRN any of the following ways:
    
    • The patient's MRN can be found on: discharge documents, clinic notes, the patient's hospital bracelet or a billing statement.
    • Call 866-355-0385 and select Option 1.
    • Call Medical Records at 202-476-5267 and select Option 7. 
  • To protect patient privacy, call 866-355-0385 and select Option 1 to request an invitation be sent to your private email.

Questions? Call our support helpline 24/7 at 1-877-621-8014.

Discover More About Our Portal

• Learn more about the portal in our frequently asked questions - MyChildrensPortal is available from your phone/mobile device. Download for iOS and Android.
• If you have a request for a legal name change within the medical record and hospital systems, it should be made through the Health Information Management (HIM) department: Legal Name Change Request Form (PDF)
• Children’s National Hospital is dedicated to helping improve your family’s healthcare experience by providing convenient, streamlined access to your child’s health information. As part of that commitment, we are participating in a Centers for Medicare & Medicaid Services sponsored program called Promoting Interoperability. This program allows patient families to collect their electronic health information from Children’s National, and to potentially incorporate data from other providers into a single portal or application. In order to facilitate data exchange with an application created by an organization other than Children’s National, the application developer must meet standard technical and security specifications. Please contact us for more information about this program or to request a connection to a particular health data application. 

Children’s Health Centers make each patient visit easier with Patient Portal. Patient Portal is a secure portal that helps you manage your child’s care for each visit. If you have questions about logging into the portal or need help getting access to your child's patient portal, please email us.

Patient Portal

In Patient Portal, you can:

• Send your provider a message
• Request refills
• Review and request appointments
• View your child’s health records
• Update your child’s information

View our how-to guides: 

• How to login (en español | in Amharic በአማርኛ)
• Reset your password (en español | in Amharic በአማርኛ)
• View immunizations (en español | in Amharic በአማርኛ)
• View lab results on Healow (en español | in Amharic በአማርኛ)
• Download forms (en español | in Amharic በአማርኛ)

The CNPA Patient Portal has a new home.

Joining the rest of Children's National on MyChildrensPortal ensures we have up-to-date technology and seamless care for your family. This portal switch also includes a new scheduling and medical records system. We look forward to connecting with you on MyChildrensPortal and thank you for your patience as our team adapts to these new changes.

The existing portal ended operations on Friday, Oct. 28, 2022. Any messages or requests sent via the current CNPA Greenway portal after this date will not be received by our team. If you have urgent needs during this time, please contact your CNPA location directly. 

Instructions

If you already have a MyChildrensPortal account for other Children's National specialty clinics, no action is needed. Your account will automatically include CNPA as of Nov. 1, 2022. If your child is currently seen by a Children's National specialist and you have not yet accessed MyChildrensPortal, you may follow the specialty care portal instructions above.

Families who do not see a Children’s National specialist can request access to the new MyChildrensPortal. Families can request an invite when calling to schedule their next CNPA visit or at their next CNPA appointment.

We are working hard to process MyChildrensPortal requests as quickly as possible.