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Volunteering at the Hospital: I Can Help Ambassadors

Please note that we are not currently recruiting for the I Can Help Ambassador volunteer program. Please check back after January 2015 for future recruitment dates. We apologize for the inconvenience and thank you for your interest

Please note: Volunteers must be at least 15 years of age to participate in the I Can Help Ambassador Program.

I Can Help Ambassador Program:

I Can Help Ambassadors are specially trained to provide world-class customer service to the patients, families, and visitors at Children’s National Medical Center. Ambassadors are a group of enthusiastic, dedicated and team-oriented volunteers who are committed to providing a warm and welcoming environment to everyone who comes through the hospital doors. These volunteers help make the often anxiety-filled hospital experience a little easier for patients and their families.

I Can Help Ambassadors provide play activities to patients in waiting areas, deliver flowers and gifts, assist staff at the Welcome Desk, escort families to appointments, and assist with various Volunteer Services administrative tasks as well as in assorted office assistant positions throughout the hospital. I Can Help Ambassadors also assist with donation receipt and restocking.

Ambassadors are needed for daytime, evening, and limited weekend placements, and are typically assigned to agreed-upon weekly or monthly time slot.

This program is currently offering volunteers the opportunity to volunteer at the main hospital off of Michigan Ave as well as three Regional Outpatient Centers in MD, DC, and VA:
I Can Help Ambassadors do not perform medical procedures of any kind and receive no information regarding the medical diagnosis, treatment, or prognosis of any patient.

Please note that this program does not provide the opportunity to shadow physicians, nurses, or other healthcare providers.


I Can Help Ambassadors must commit to six months of service and a minimum of 35 hours.

I Can Help Ambassadors are selected for their roles after an extensive process which includes a(n):
  • Online  Application
  • Personal Interview
  • Medical Clearance
  • Background Check

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