Call: 1-202-476-5000


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Patient Safety

For questions or concerns regarding patient care or safety at Children’s, you can speak with your child’s doctor, nurse or other hospital staff. For further action, please contact Customer Relations at 202-476-5056. If you are not satisfied with the response from Customer Relations, you may file a formal complaint by contacting Family Services at 202-476-3070.

• Download Children's National Notice of Privacy Practices
• Download Children's National Aviso de Prácticas de Privacidad
• Download Children's National Statement of Patient and Family Rights

You can also contact:
  • Joint Commission on Accreditation of Healthcare Organizations at:

    Office of Quality Monitoring
    Joint Commission on Accreditation of Healthcare Organizations
    One Renaissance Blvd
    Oakbrook Terrace, IL 60181

    Phone: 1-800-994-6610
    Fax: 1-630-792-5636
    Web site:
  • The District of Columbia Department of Health Regulation Administration:

    Department of Health
    Government of the District of Columbia
    825 North Capitol Street, NE
    2nd Floor
    Washington, DC 20002

    Phone: 1-202-442-5888

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