Information for new patients
Welcome to our practice. We hope you find the information below helpful as you get to know us. We do offer prenatal information sessions at no charge. Please call our office to schedule if you are interested.
It is our goal to provide high quality medical care as well as the availability and services most patients’ desire. Dr. Feroli, Dr. Mella and Dr. Pedreira started this practice in 1968. While an independent practice has been maintained, we were selected for affiliation with Children’s National Medical Center in 1998. Dr. Edward Feroli and Dr. Gordon Mella retired in June 2009 and Dr. Frank Pedreira retired in December 2011; however given the stellar reputation and years of service they have provided to the community we realize they will never truly be replaced. However they do leave the practice in the very capable hands of the practices seven other physicians and nurse practitioner.
There are seven pediatricians in our practice, all board certified in pediatrics, and one master’s prepared nurse practitioner with over 20 years of experience. Our group has been repeatedly cited in the Washingtonian Magazine’s listing of best pediatricians in the Washington metropolitan area. Throughout the years our doctors have educated Pediatric Residents, taught at Children’s National Medical Center where we received an award for academic excellence, published medical articles, authored clinical textbooks, and currently hold leadership positions at Shady Grove Adventist Hospital and Children’s National Medical center. Two of our doctors also specialize in infectious disease.
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Appointments and Call
For routine well check-ups, you may select any physician or nurse practitioner which you prefer. For illness, we will try to grant you your preference; however, we do ask that you get to know all of the providers since our doctors rotate days in the office. We encourage patients to use primarily one office but on occasion it may be necessary to use the other office. Our office is currently transitioning to electronic records. The physicians may view your child’s records electronically no matter which location you are in and no matter which doctor has been yours in the past.
If you deliver at Shady Grove Adventist Hospital the hospital automatically notifies our group when your baby is born. If it is an uncomplicated delivery one of our doctors will examine your baby the following morning and talk with you about infant care. If a problem occurs or is anticipated, a neonatologist (specialist in newborns) will examine the infant shortly after birth and render treatment as needed. Serious problems with a newborn are relatively rare but it is reassuring to have neonatologists available at Shady Grove Adventist Hospital. Unless your infant has a short stay, we would examine your baby a second time before discharge. The doctor will instruct you on when to bring your baby in for the first office visit –usually during the first week of life.
Our telephone hours are from 8:00am-5:00pm Monday-Friday. (We start to see patients beginning at 8:30am daily). In Gaithersburg we have Saturday morning hours for sick children only and these appointments are scheduled the morning of. When we are closed (evenings, part of the weekend, and holidays) a physician from our practice takes calls until 11:00p.m. on weekdays and 6:00p.m. on weekends. After those times calls are answered by a medical answering service staffed by pediatric nurses. If you are told a doctor will call and do not hear back from a doctor within an hour, please call again. The most common reason we don’t respond to calls is that we received a wrong phone number.
If your child has a true emergency, i.e. convulsions, unconsciousness, inability to breathe –call 911. We have medical privileges at Shady Grove Adventist. Shady Grove Adventist Hospital is our preferred location because of it’s proximity to our office.
When you call our office in the daytime to make an appointment, you will speak with one of our telephone schedulers. These staff members can assist you with scheduling appointments and answering general office questions. Should you have additional medical questions or concerns, the telephone staff will assist you with getting a message to a nurse or physician. These messages are usually returned between patient appointments, before/after lunch, and at the end of the day.
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If your child needs a referral to a specialist, we can provide you with a list of specialists in the area whom we recommend. Due to our affiliation with Children’s National Medical Center, we can often facilitate a timely referral to their specialist if needed. Please note that when scheduling an appointment with a specialist, you need to verify that that provider participates with your insurance. If you have an HMO or POS plan you will also need to call our referral coordinator to request a referral at least 48 hours before the specialist appointment. Should you have any questions regarding referrals please contact your insurance carrier.
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Our fees are average for the area. It is important for you to review your medical plan. Some plans pay for well baby exams and physicals. Others provide only for illness. Some plans have co-pays and deductibles. Other plans have a maximum of benefits allowed. As the insured party, it is your responsibility to inquire and explore your benefits with your insurance carrier because our doctors provide care based on the needs of the child not by plan allowance.
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- “Baby 411”, by Ari Brown
- “How to Parent”, by Fitzhugh Dodson
- “Infants and Mothers”, by T. Berry Brazelton
- “Nursing Mothers, Working Mothers”, by Gale Pryor
- “Sleeping Through the Night”, by Jodi Mindell
- “The Mothercare Guide to Good Health”, by Dr. Penny Standway
- “Your Baby and Child”, by Penelope Leach
- “Your Baby’s First Year”, by Dr. Steven Shelov
- “Healthy Sleep Habits, Healthy Child”, by Dr. Marc Weissbluth
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