• Visiting & Staying
• Visiting Hours and Guidelines
• Food, Drink & More
• Locations
• Directions
• Transportation and Parking
• Services for Families
• Car Seat Program
• Case Managers
• Child Life
• Classes
• Concierge
• Create and View Patient Websites
• Customer Relations
• Gift Shop
• Interpreter Services
• Library Services
• New Horizons
• Pediatric Ethics Program
• Pastoral Care
• Schools Services
• Social Work
• Therapeutic Pups
• Toy Closet
• Volunteer Services
• Having Surgery at Children's
• Patient Family Rights
• About Washington, DC

Customer Relations

The Customer Relations Department has staff available to listen to parent concerns or unresolved patient care issues. It also administers the patient/parent satisfaction surveys.