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Food and Drink inside the hospital
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The cafeteria offers a number of options for breakfast, lunch, and dinner, including hot entrees, carry-out items, fresh salad bar, and pizza. It also offers a variety of snacks and drinks. Coffee and tea are available when the cafeteria is open.
Location: 2nd Floor, Main Building
To get to the cafeteria from inpatient units in the main building, take elevators to the second floor and follow signs. To get to the cafeteria from the East Inpatient Tower, take elevators down to the first floor, walk down the hallway to the main building, and then take elevators up to the second floor.
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- Monday-Friday: 6:30 am – 7:15 pm
- Weekends/Holidays: 7:15 am – 7 pm
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Coffee Bars
Our coffee bars offer fresh brewed coffee, tea, cappuccino, lattes, and fresh pastries.
Locations/Hours:
- Main Atrium, 1st Floor, Main Building, Monday-Friday: 7 am – 7 pm
- Mini Atrium, 2nd Floor (Between the Main Building and the West Wing), Monday - Friday: 7 am – 2 pm
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Delivery Services
Several area restaurants deliver to the hospital.
Contact: Concierge Services at 202-476-2220 or the Welcome
Desk at 202-476-3000 for a list of restaurants that deliver and a selection of menus.
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Dining 4 Kids meal service is provided to all patient rooms by the Children’s National Department of Food and Nutrition. Each meal meets your child’s individual nutritional needs, as ordered by their doctor or dietitian. Patients can come to our Dining 4 Kids carts and select their meal with help from the hospitality associate. If patients have special requests or any allergies that affect their diet, please contact the Patient Food Service Coordinator.
Location: Meal carts move throughout the hospital and stop at all inpatient units.
Hours: Meal service times vary as the carts make their way through the hospital. General meal times:
- Breakfast: 7:45 – 9:15 am
- Lunch: 11:45 am – 1:30 pm
- Dinner: 4:45 – 6:15 pm
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Dr. Bear Express Cafe
Dr. Bear Express Cafe is a Grab’N’Go food station offering beverages, select hot foods, salads, sandwiches, and snacks.
Location: East Inpatient Tower, 7th floor
Hours: Monday – Sunday: 7 am – 11 pm
Gift Shop
The Children’s National Gift Shop has snacks, beverages, ice cream, balloons, Dr. BearTM merchandise, toys, small gift items, toiletries, magazines, cards, and stamps. Gift baskets can be made to- order and delivered to a patient’s room.
Location: Atrium, 1st Floor, Main Building
Hours:
- Monday-Friday: 7 am - 8 pm
- Weekends/Holidays: 12 pm - 5 pm (hours subject to change)
Contact: 202-476-4012
The Gift Shop is now online at www.ChildrensGiftShop.org. You can purchase gifts on line and have them delivered to patients staying at the hospital and to anyone with a street address across the country or around the world.
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Vending Services
Vending machines offer hot and cold food selections, as well as snacks and beverages.
Locations:
- Main cafeteria (2nd floor, Main Building)
- Emergency Department waiting area (1st floor)
- Family waiting areas on the 3rd, 4th and 5th floors of the East Inpatient Tower
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Additional Hospital Services
Automatic Teller Machines (ATMs)
An automatic teller machine (ATM) is located in the Main Building Atrium. There also is an ATM in the cafeteria, on the second floor of the Main Building.
Caring Bridge
You can keep your support network of family and friends informed about your child’s health by launching a free web page. It takes only a few moments to create a secure and convenient online tool where you can post information about your child’s progress at any time and share it with your personal e-mail list. You can come to the Family Library for assistance.
Cashier
The cashier's window is available for parents of inpatients who may cash personal checks for amounts up to $25 with proper identification. Discount parking stickers also can be purchased at the cashier window. (Please note that between the hours of 1pm and 2pm on weekdays, discount parking stickers only are available at the Parking Office next to the Emergency Department.)
Location: Atrium, 1st Floor, Main Building
Hours: Monday – Friday, 10am -1 pm and 2pm - 5pm.
Contact: 202-476-5393
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Guest Wireless/Internet access
To help you stay connected, Children’s National is pleased to offer a complimentary guest wireless network to patients, families, and guests at our main campus, most Regional Outpatient Centers (ROCs) and some Health Centers. To connect, you must have a laptop computer with a wireless card, and choose “BearAir” as the wireless network.
If you do not see “BearAir” in your available wireless networks, refresh your wireless network list. If you still have problems or you have general questions, please contact Concierge Services at 202-476-2220. Unfortunately, if the problem is with your hardware there will be some limits to the support we can provide.
If you do not have a laptop computer, some family waiting rooms, the Family Library, and the Medical Library on the second floor of the main building have hard wired computers that you are welcome to use.
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Library – Family
The Family Library contains books and magazines for children and adults, health information, computers for e-mail, a book truck service to inpatient areas, and a fax machine. The librarian can help prepare a Caring Bridge web page (free, personal, private web pages that help family and friends communicate when a child is hospitalized).
Location: Room 2118 (2nd floor of the Main Building near the Medical Library and Cafeteria)
Hours:
- Monday, Tuesday, and Thursday: 9 am – 3 pm
- The Family Library is closed on holidays
- On days the library is not open, visit the Medical Library next door
Contact: 202-476-4055
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Library - Medical
The Medical Library provides access to health information, computers for e-mail and Internet access, a fax machine, some books for children and adults, and a lounge area with newspapers.
Location: Room 2110 (2nd floor of the Main Building near the Auditorium and the Family Library)
Hours:
- Monday-Friday: 8:30 am - 5 pm
- The Medical Library is closed on holidays
Contact: 202-476-3195
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Incoming mail is delivered to each patient’s room and outgoing mail is picked up from patients each day by patient care volunteers. Mail should be addressed to patients with both their room number and the name of their inpatient unit.
Patient’s Name
(Room Number) (Patient Care Unit)
Children’s National Medical Center
111 Michigan Avenue, NW
Washington, DC, 20010-2970
Mailbox locations: A mailbox for outgoing mail is also available on the P-1 level of the parking garage.
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The hospital has playrooms for children of various ages, from very young children to teens. Playrooms on the inpatient units are primarily for patient use and are staffed by child life specialists. Siblings are invited to participate in planned supervised activities. Siblings are welcome to use the playrooms with permission of the child life specialist or unit staff and must be supervised by adult family members. A health screen must be completed for each sibling using playrooms that also are used by vulnerable patients. Family waiting areas in the Main Building and in the East Inpatient Tower offer space to work, read, have a meal, or sleep. Some family waiting rooms have computers that families can use to check e-mail, or to do work or homework.
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Telephones/Wireless devices
Most patient rooms have a telephone that can be used free of charge for local calls between 8 am and 8 pm. Pay phones are also located throughout the hospital. One pay phone is on the first floor opposite the Welcome Desk, outside of the Emergency Department, and one on the second floor in the hall leading to the cafeteria.
There is a TTY telephone at the Welcome Desk in the Main Atrium and at the Welcome Desk outside of the Emergency Department. If you need a TTY telephone in your room, you can arrange this with help from staff on your unit.
Patients, families, and visitors are permitted to use cell phones and wireless devices throughout the hospital. We ask that you consider others around you and keep conversations as quiet as possible.
Television
All patient rooms have televisions with cable connection.There is no charge for this service. If you need a closed-caption decoder, please ask staff on your unit. You can get videos and DVD players from Child Life Services at 202-476-3070 or Volunteer Services at 202-476-2062.
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